Tenant information

Damage vs Fair Wear and Tear

Damage to the premises
It is the tenant’s responsibility to care for the exterior and interior of the residence, including the gardens if this is part of your Tenancy Agreement. You are required to contact your Property Manager right away if you become aware of any
damage that has been caused to the property.

Fair wear-and-tear
Fair wear and tear means the deterioration that occurs over time with the use of the property even though the property receives reasonable care and maintenance.
A tenant is only liable for any damage caused by negligence, being irresponsible or any intentional actions that cause damage to the premises. The examples in the following table will help illustrate the differences between the two.

Common examples of wear and tear

  • Faded curtains or frayed cords.
  • Furniture indentations and traffic marks on carpets.
  • Scuffed wooden floors.
  • Faded or cracked paint.
  • Loose hinges or handles on doors or windows and worn sliding tracks.
  • Cracks in the walls from building movement.
  • Water stain on the carpet from rain leaking through the roof or bad plumbing.

Damage for which you may be liable

  • Missing, damaged or torn curtains – either caused by the tenant or their pet/s.
  • Stains or burn marks on carpets.
  • Badly scratched or gouged wooden floors.
  • Unapproved paint job or large areas of damage eg. from posters being ripped off walls.
  • Broken glass from a flatmate or child hitting a ball at the window etc.
  • Holes in the walls left by tenants removing picture hooks or shelves they have installed.
  • Water stain on carpet caused by overflowing bath or indoor pot plants.